Create maintenance task from voicemail and notify team
Create maintenance task from voicemail and notify team
Voicemail alerts arrive as unstructured emails, so on-call staff miss caller details and lack a maintenance ticket. It captures caller info, creates a ticket, and notifies operations for same-day triage.
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Overview
Unstructured voicemail emails slow maintenance triage and frustrate tenants. This flow extracts caller details, files a tracked maintenance item, and pings on-call staff so issues are actioned for same-day triage.