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Create logged call activity for inbound phone calls

Create logged call activity for inbound phone calls

Your inbound call recordings live in telephony, leaving client records incomplete and follow-up stalled. They arrive on the client record with the recording attached so agents can act quickly, same day.

Create logged call activity for inbound phone calls

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Overview

Unlogged inbound calls leave producers without context and slow outreach. This flow captures the call, normalizes the phone, and creates a dated activity on the client record so your producers can follow up with full context the same day.

Create logged call activity for inbound phone calls