Create lead records from incoming website chat webhooks
Create lead records from incoming website chat webhooks
Your live chat sends webhook payloads lacking normalized source and timestamps, which obscures attribution and follow-up. Campaign managers gain normalized lead records for same-day follow-up.
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Overview
Stop losing attribution and speed on chat leads by parsing source and timestamps before they hit your database. This turns raw webhook submissions into ready-to-act lead records so campaign managers can follow up and report accurately within the same day.