Create jobs from inbound customer messages for crews
Create jobs from inbound customer messages for crews
Inbound messages arrive unstructured, causing incomplete intake and stalled dispatch. The workflow creates structured job requests so crews get contact and scope details for same-day dispatch.
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Overview
Manual intake from inbound messages slows dispatch and reduces same-day capacity; this flow converts those payloads into structured job requests and client records. Dispatchers get complete job and contact context so crews can be assigned and prepared ahead of same-day appointments.