Create issue records from help requests in chat
Create issue records from help requests in chat
Your help requests in a busy team chat lack structure and often go unlogged, causing delayed triage. Capture requests as searchable issue records so coordinators can triage and assign same day.
Overview
When help requests pile up in chat, coordinators waste time hunting context and issues slip past triage. This flow captures those messages as searchable issue records so program coordinators and engineering leads can triage and assign work the same day.