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Create internal request from incoming support webhook ticket

Create internal request from incoming support webhook ticket

Support tickets needing delivery work often require manual issue creation and lose context. Create a tracked internal request that preserves ticket context for delivery leads within minutes.

Create internal request from incoming support webhook ticket

Overview

Stop manual ticket-to-issue handoffs that slow triage and risk missed SLAs. This flow turns incoming support events into tracked internal requests with preserved ticket context and assigns them to delivery leads within minutes.

Create internal request from incoming support webhook ticket