Create intake row and alert your ops channel
Create intake row and alert your ops channel
Your website intake forms arrive unlogged, leaving IT and coordinators without a single tracked record for new requests. It logs each submission to a central sheet and pings the team so triage happens same day.
Overview
When website intake forms go untracked, requests stall and SLAs can slip. This flow guarantees each submission is recorded to a central sheet and the ops channel is alerted, so triage happens same day and handoffs stop slipping.