Create incoming patient request from web form SMS entry
Create incoming patient request from web form SMS entry
Your SMS form submissions are unstructured, leaving contact details inconsistent and follow-up stalled. It creates patient request records and normalizes phone numbers so intake can follow up same day.
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Overview
Unstructured SMS-style requests make intake follow-up slow and cause missed bookings. This flow captures each submission, cleans the phone number, and creates a patient request record so your intake coordinators can respond same day.