Create incident review ticket and alert incident team

Your incident tickets land untriaged in the incident view, blocking member swaps during eligibility checks. You get a review ticket and an incident team ping so reviews finish same day.

Workflow preview:

Zap details:

Overview

When incident tickets pile up in the incident view, eligibility reviews stall and members remain blocked from swapping or ordering. This flow creates a tracked review ticket and alerts your incident squad so reviewers can complete eligibility checks and restore member access the same day.