Create incident from flagged channel messages for triage

Your channel messages with priority mentions go untriaged, leaving support ops without context. It creates incident records for flagged messages so on-call responders triage them fast.

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Overview

When priority chatter appears in monitored channels, issues can slip past triage and slow response. This flow turns flagged messages into incident records and surfaces matched keywords, so on-call responders receive actionable incidents within minutes for immediate triage.