Create inbound call records and alert intake coordinators
Create inbound call records and alert intake coordinators
Your inbound client calls go unlogged, leaving intake without caller context for urgent follow-up. Call details are logged to your intake database so coordinators can triage and respond the same day.
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Overview
Capture every inbound client call and route it into your intake database so coordinators always have caller context for same-day triage. This reduces missed follow-ups and gets intake teams responding within minutes.