Create hourly webinar attendance rows for support reporting
Create hourly webinar attendance rows for support reporting
When webinar registration digests accumulate hourly, your support team lacks real-time headcounts and context to triage attendee questions. This creates attendance rows for staffing before each session.
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Overview
Registration digests arrive on a schedule but don’t translate into staffing data your support team can act on. This workflow converts scheduled digests into hourly attendance rows so program coordinators and support ops get actionable headcounts before each session.