Create guest booking case from online reservation requests

Your reservation form requests and seating notes are scattered, leaving guest pairing needs untracked at service. Guest services receive a single booking case to act on before meal service.

Overview

Stop reservation and seating requests from getting lost in inboxes or spreadsheets; funnel every form submission into a tracked booking case so guest services sees complete details immediately. That reduces manual follow-ups and gets seating requests confirmed before meal service.