Create fraud triage ticket from flagged sheet rows
Create fraud triage ticket from flagged sheet rows
You have moderation rows marking suspected scam listings that go untriaged and require manual lookups. Triage tickets are created with listing and member details so cases are resolved same day.
Overview
Unchecked scam flags create noisy queues and slow fraud response. This flow turns flagged sheet rows into triage tickets with listing and member context so investigators can triage and resolve cases same day.