Create follow-up task when a contact reply is detected
Create follow-up task when a contact reply is detected
Your incoming reply webhooks lack assigned actions, leaving replies untriaged and missing context. It creates assigned follow-up tasks with responder context so reps can act on replies same day.
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Overview
Inbound replies often arrive without a tracked next action, causing reps to hunt for context and delay outreach. This flow captures reply webhooks, updates the contact record, and creates an assigned follow-up so SDRs receive actionable tasks within minutes and can respond the same day.