Create field tickets from locker outage webhooks fast
Create field tickets from locker outage webhooks fast
Your locker status feed reports out-of-service kiosks without a tracked work order, leaving venues without chargers. The ticket delivers location and outage counts so operations can dispatch a technician same day.
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Overview
When locker outages arrive untracked, venues lose charging availability and your ops team scrambles. This flow converts each outage webhook into a prioritized ticket with location and counts so coordinators can dispatch technicians and resolve incidents same day.