Create February promotional SMS event on user profile
Create February promotional SMS event on user profile
Your promotional SMS webhooks arrive without being tracked, leaving client operations without outreach context or history. Log each event to user profiles so operations can follow up within minutes.
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Overview
When promotional SMS hits aren't recorded, your client ops team lacks the outreach context needed to follow up and audit campaigns. This flow captures each incoming promo SMS and records it to the customer's engagement record within minutes so reps can act and campaign history stays accurate.