Create failed shipment record and notify ops channel

You get shipment failure webhooks that don't appear in your central tracker, leaving fulfillment without context for re-ships. It logs failures and alerts ops so teams triage issues same day.

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Overview

When shipment failures arrive as raw webhooks, fulfillment and support lack the context to act and delays pile up. This flow centralizes failures into a shared tracker and pings your ops channel so teams can triage and remediate issues same day.