Create escalation rows and alert owners for inquiries
Create escalation rows and alert owners for inquiries
You lose visibility when inquiry records lack a shared escalation feed, causing slow triage and duplicated work. It adds rows to a shared sheet and notifies coordinators for same-day triage.
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Overview
If inquiry records don't surface centrally, coordinators can't act and escalations stall. This flow writes each new record to a shared sheet and pings owners so issues are triaged the same day and follow-up is auditable.