Create engagement tasks for confirmed or cancelled bookings

Your booking updates aren't reaching your feedback tool, causing missed review invites and delayed outreach. Push booking details to engagement records so customers receive review invites same day.

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Overview

Booking status changes are the trigger for post‑service reviews and campaigns, but when updates don't arrive in your engagement tool outreach stalls. This flow delivers booking and contact context into your engagement records so marketing ops can send review invites and follow up within hours.