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Create engagement records from incoming social webhook events

Create engagement records from incoming social webhook events

Your social engagement events arrive without a searchable record, leaving reps without context for outreach. Capture each engagement into a central table so sales see full history same day.

Create engagement records from incoming social webhook events

Overview

Inbound social touchpoints are often siloed and leave reps guessing at context — that delays follow-up and reduces close velocity. This flow captures each engagement into a central table and attaches the latest interaction details so reps get full history within minutes and can act same day.

Create engagement records from incoming social webhook events