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Create emergency call log entry and notify staff

Create emergency call log entry and notify staff

You get after-hours calls with no incident record, leaving staff without context for follow-up. Capture and notify coordinators so issues are reviewed before the next shift.

Create emergency call log entry and notify staff

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Overview

When after-hours calls aren't logged, handoffs stall and guest issues slip through gaps. This captures each call with local timestamps and caller context, logging an incident row and alerting coordinators so issues are triaged before the next shift.

Create emergency call log entry and notify staff