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Create dispatch ticket from updated fire lead row

Create dispatch ticket from updated fire lead row

Fire lead rows arrive without parsed location or ownership context, delaying triage and crew dispatch. This files ticketed incidents with parsed address and owner info so crews can respond same day.

Create dispatch ticket from updated fire lead row

Overview

When fire lead rows lack parsed addresses and ownership, dispatchers spend precious minutes tracking context. This workflow turns each qualifying row into a prioritized ticket and an email alert so dispatch coordinators and crews have address and owner context and can mobilize same day.

Create dispatch ticket from updated fire lead row