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Create dispatch call batches from incoming service messages

Create dispatch call batches from incoming service messages

Your dispatch channel messages bury technician phones and job details in free text, causing missed notifications. It extracts fields and starts call batches so technicians are notified same day.

Create dispatch call batches from incoming service messages

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Overview

When dispatch details live in chat, technicians get notified late and coordinators chase phone numbers. This flow parses free-text messages and starts batch calls automatically, so your dispatch coordinators can notify teams within minutes and keep same-day schedules on track.

Create dispatch call batches from incoming service messages