Create dispatch and notify team from SMS reply
Create dispatch and notify team from SMS reply
Unstructured SMS replies leave dispatch records out of sync and coordinators without confirmed tech or PO context. It updates the job, notifies crew, and posts start times before the next shift.
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Overview
Stop letting free-form SMS replies leave jobs unassigned; convert messages into confirmed dispatch updates and crew alerts. Dispatch coordinators get assignment confirmations and scheduled start times within minutes, reducing follow-up and late starts before the next shift.