Create delivery incident records from inbound ticket webhooks
Create delivery incident records from inbound ticket webhooks
Your inbound incident tickets miss refund or driver details, causing manual lookups and payout delays. Create structured incidents so operations triage issues within minutes.
Overview
Manual incident entry and spreadsheet lookups slow refunds and frustrate drivers. Convert incoming ticket events into structured delivery incidents and populate deduction/refund fields automatically so operations can triage and act within minutes.