Create delinquency triage tickets for your risk team
Create delinquency triage tickets for your risk team
Your delinquency CSV emails leave unpaid accounts untriaged and delay outreach and retrieval decisions. Tickets include invoice context so agents can contact members and act within 24 hours.
Overview
When delinquency CSVs pile up, agents waste hours parsing rows and outreach lags. This flow converts inbound CSVs into prioritized tickets with invoice context so your risk and recovery teams can contact members and act within 24 hours.