Create dated support recording files in team folders
Create dated support recording files in team folders
Your meeting recordings are unorganized, leaving agents without case video and slowing investigations. They are saved into dated support folders for agents to access same-day.
Overview
Unorganized meeting recordings create friction for agents and slow case resolution. This flow captures finished recordings, routes them into dated support folders, and attaches readable filenames so agents and reviewers can access footage for same-day triage.