Create customer photo folder and add link to record

Your form photo submissions come as scattered links that require manual downloads and slow triage. It gathers photos into a folder and adds the link to the response so agents can review same day.

Create customer photo folder and add link to record

Overview

Scattered photo links force agents to download and match attachments manually, delaying resolution. This flow centralizes those files into a dated folder and pins the folder link to the response, enabling review and same-day case handling.

Create customer photo folder and add link to record