Create CRM lead records from incoming SMS inquiries
Create CRM lead records from incoming SMS inquiries
Your SMS inquiry exports arrive without CRM records, leaving support with no contact context. It creates CRM lead entries so agents have full context and can reply the same day.
Overview
Stop letting inbound SMS conversations vanish outside the CRM. This creates complete lead records from exported SMS contacts with address and notes attached so support coordinators and agents gain context and can respond the same day.