Create CRM contact for free book purchasers with shipping details

Free-plus-shipping orders lack structured contact and address details, causing manual entry and shipping delays. Capture contacts and shipping info so fulfillment can start same day.

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Overview

When you run free-plus-shipping promotions, purchaser contacts and shipping details must be captured immediately to avoid fulfillment bottlenecks. This flow creates or updates CRM contacts, applies product tags, and delivers shipping-ready records so fulfillment and campaign teams can act same day.