Create courier request from channel conversation for pickup
Create courier request from channel conversation for pickup
When courier requests live in a busy channel, dispatch notes fragment and pickups miss windows. The workflow gathers pickup and delivery details and emails the carrier so pickups occur within minutes.
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Overview
When courier requests live buried in chat, dispatchers spend time chasing context and pickups slip past windows. This flow turns a channel conversation into a formatted carrier email and a confirmation thread message so logistics coordinators get carrier responses within minutes.