Create counter demand record in negotiated settlement section
Create counter demand record in negotiated settlement section
Taskflows can run without counter demand entries, leaving cases missing counteroffer context. You receive a counter demand record in the negotiated settlement section for immediate review.
Overview
When a counter demand taskflow runs, settlement context can easily be lost — creating manual work and missed counteroffers. This flow captures the counter demand into the negotiated settlement section automatically so claims administrators have same‑day visibility and audit context.