Create contact timeline entries from inbound email webhooks
Create contact timeline entries from inbound email webhooks
You receive email delivery and bounce webhooks that don't appear on contact timelines, leaving campaign managers without recipient context. This adds delivery and bounce notes to contact records so campaign managers can act within minutes.
Overview
If delivery and bounce events don't surface on contact timelines, campaign managers lack the context needed to prioritize remediation. This workflow attaches those events as contact engagements so teams see deliverability status and can act within minutes.