Create contact records from incoming webhook lead payloads
Create contact records from incoming webhook lead payloads
Your webhook leads often arrive without a primary phone, so contact center agents can't start admissions outreach. This creates phone-first contacts so outreach starts within minutes.
Overview
When webhook leads arrive without phone-first contact info, your contact center loses valuable outreach windows. This flow converts each inbound payload into a normalized, phone-first lead record and posts it to your intake endpoint so agents can begin outreach within minutes.