Create contact and start welcome message for new bookings
Create contact and start welcome message for new bookings
When booking invitees arrive without a contact record, your coordinators miss context for outreach and can't prep. A contact is created and a welcome message is sent ahead of the scheduled call.
Overview
If support coordinators don't have contact records before scheduled calls, they lack context and can't prepare effectively. This flow creates the contact and delivers an immediate welcome message so outreach happens within minutes ahead of the booking.