Create commenced job cards from incoming service briefs
Create commenced job cards from incoming service briefs
You get freeform job briefs with inconsistent addresses, stalling dispatch and creating duplicate active jobs. The flow standardizes locations and creates job cards to enable same-day dispatch.
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Overview
When job briefs arrive as freeform text or voice webhooks, dispatchers waste time matching addresses and creating tickets. This flow standardizes location data, creates a live job card, and updates your active jobs table so technicians can be dispatched same day.