Create client voicemail records from updated spreadsheet rows
Create client voicemail records from updated spreadsheet rows
Your master voicemail rows aren't split to client trackers, causing missed callbacks and lost context for home inspectors. Agents can triage callbacks faster, ensuring callbacks happen same day.
Overview
Stop losing callbacks because voicemail rows sit in a master sheet. This workflow parses incoming voicemail text and routes each entry to the correct client tracker so agents have client context and can triage callbacks same day.