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Create channel message records for triage and tracking

Create channel message records for triage and tracking

Channel messages and mentions aren't captured centrally, leaving triage without context. Capture each message to a searchable record so coordinators can triage with context within minutes.

Create channel message records for triage and tracking

Overview

When important conversations live only in channel threads, triage slows and context disappears. This flow captures each channel message into a centralized, searchable table so coordinators and on-call staff can find history and act within minutes.

Create channel message records for triage and tracking