Create cancelled order records in your ops tracker
Create cancelled order records in your ops tracker
Your cancelled orders are untracked, delaying refunds and leaving students with access issues. Create a single cancelled-order record so billing and program leads can act same day.
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Overview
When cancelled orders slip through, refunds and course access updates slow down and students get frustrated. This flow captures every cancelled storefront order into a single ops tracker, enabling billing and program leads to resolve issues the same day.