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Create cancellation tasks and SMS for imminent bookings

Create cancellation tasks and SMS for imminent bookings

You miss last-minute work when reservation cancellations arrive without an assigned owner or timeline. It creates a task and sends SMS alerts so coordinators triage cancellations the same day.

Create cancellation tasks and SMS for imminent bookings

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Overview

When cancellations happen inside the week of arrival, coordination gaps create missed cleanings and guest-impacting failures. This flow creates a triage task and sends SMS alerts so guest services can reassign rooms and action turnover the same day.

Create cancellation tasks and SMS for imminent bookings