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Create cancellation alert for outstanding bookings in channel

Create cancellation alert for outstanding bookings in channel

When customers are tagged cancelled, active appointments can remain and create double bookings for your delivery team. Alerts let coordinators review and clear those bookings same day.

Create cancellation alert for outstanding bookings in channel

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Overview

Lingering appointments after a cancellation create manual cleanup and the risk of double bookings; this routes immediate, context-rich alerts to your coordinators. That means outstanding sessions are identified and cleared by scheduling staff the same day, reducing disruption to upcoming classes and sessions.

Create cancellation alert for outstanding bookings in channel