Create callback requests for missed inbound hang-ups
Create callback requests for missed inbound hang-ups
Your abandoned inbound calls leave prospective clients without follow-up, delaying intake and case setup. The workflow creates callback requests for intake staff so contacts are reattempted same day.
Overview
Missed inbound hang-ups often mean lost prospects and slower case setup for intake staff. Route short, abandoned calls into scheduled callbacks so your intake team can reattempt contact and recover opportunities the same day.