Create call recording entries linked to reservation records
Create call recording entries linked to reservation records
Call recordings and booking inquiries stuck in the phone system leave agents without context. They appear in your reservations database with recording links and metadata so agents can follow up same day.
Overview
Siloed call recordings make it hard for agents to see caller history and finalize bookings. This flow captures each recording and logs it into your reservations database so agents can follow up with full context same day.