Create booking processing task from external reservation channel
Create booking processing task from external reservation channel
When reservations arrive from third-party channels, your front desk lacks context and payment steps are delayed. Create a processing task so agents capture payment and add notes ahead of guest arrival.
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Overview
Third-party reservations often arrive without triage, leaving your front desk to chase payments and add arrival notes. This workflow creates a processing task from those reservations so operations can capture payment and prepare rooms within minutes.