Create booking contact record for customer support team
Create booking contact record for customer support team
Your front-end bookings can lack contact and booking context, causing missed pre-trip checks and delayed responses. It sends booking and client details to support so agents can act same day.
Overview
When front-end bookings arrive without support context, your agents scramble and pre-trip checks get missed. This flow delivers client and booking details into your support intake so agents can respond same day and avoid last-minute escalations.