Create billing channel for unpaid notices and alert owners
Create billing channel for unpaid notices and alert owners
You get unpaid notices in a busy finance channel, leaving cases unassigned and context scattered. Create a private billing channel and notify billing staff so cases are triaged and contacted same day.
Overview
Unpaid notices in a busy finance channel often sit untriaged and require manual coordination. This flow creates a focused billing channel and pings the right owners so cases are triaged and contacted the same business day.