Create annual review and prep events for clients
Create annual review and prep events for clients
Your client events lack automated reminder and prep slots, leaving advisors unprepared for scheduled reviews. Create the next review and a prep meeting so advisors can prepare ahead of the review date.
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Overview
When a client event is logged without follow-ups, advisors can show up unprepared and client experience suffers. This flow auto-schedules the next review and a prep meeting within minutes of the event, so your operations lead and advisors always have touchpoints and prep time visible ahead of the review date.