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Create and update technician accounts in PSA weekly

Create and update technician accounts in PSA weekly

Your directory user updates aren't applied to PSA, leaving technician accounts and permissions out of sync. You regain accurate accounts and ticket routing after the weekly run.

Create and update technician accounts in PSA weekly

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Overview

Stale directory data breaks ticket routing and slows technician response; a weekly directory-to-PSA sync keeps accounts and permissions current. That means accurate ticket routing and remote access are restored by the weekly run, reducing triage time for system administrators and helpdesk technicians.

Create and update technician accounts in PSA weekly