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Create and update fact-find client contacts in CRM

Create and update fact-find client contacts in CRM

Your fact-find submissions often never reach the CRM, leaving advisers without up-to-date contact, employment and income details for annual reviews. It updates CRM records for review readiness.

Create and update fact-find client contacts in CRM

Overview

When fact‑find forms miss the CRM, advisers lack the client context needed for productive annual reviews. This flow finds or creates contact records and updates financial and contact details so your advisers and client services teams have review-ready records within minutes. That means faster prep and fewer manual fixes before outreach.

Create and update fact-find client contacts in CRM